The Internet & Services innovation field utilizes well-founded knowledge of current consumer and technology trends (e.g. recognition of voice and gesture or augmented reality) and derives its focuses strategically from the major drivers for the telecommunications business of the future. Under the direction of Dr. Susan Wegner, this innovation field works on the key topics:
The results from the Internet & Services field help to achieve the vision of connected life. The innovation field also focuses on providing supporting instruments and methods for integrating user requirements in R&I work. The instruments from User Driven Innovation
ensure that user orientation is embraced right across the various areas of T-Labs. Ultimately, the market success of new products and services is highly dependent on how much they actually meet customers' needs and desires.